/* ======================================================================== screen-email.jsx, phone showing the cancellation email Recreates the authentic Emirates corporate email format (light version). ======================================================================== */ function ScreenEmail({ active }) { const ek = window.DEMO_SCRIPT.original_flight; const re = window.DEMO_SCRIPT.auto_rebooked; const lukas = window.DEMO_SCRIPT.passenger; // Authentic Emirates corporate email layout from real cancellation email return (
9:14
{/* Gmail-style toolbar */}
{/* Gmail message metadata */}
From: Emirates <do-not-reply@emirates.email>
Date: {window.DEMO_DATES.TODAY_LONG} at 09:12
Subject: We're sorry, your flight has been cancelled
{/* Email content (light authentic) */}
{/* Sender bar with logo */}
Emirates
Add Emirates to your safe senders list

Your flight has been cancelled

Emirates booking reference: {lukas.pnr}

Dear Mr. Weber,

We're sorry, for operational reasons we've cancelled the following flight(s):

{/* Authentic flight-details table */}
Flight details:
Flight number Origin Destination Departure Arrival Class
{ek.code} Dubai International Airport (DXB) John F. Kennedy Intl Airport (JFK) {window.DEMO_DATES.TODAY} · {ek.depart} {window.DEMO_DATES.TODAY} · {ek.arrive} Economy

We understand how inconvenient this is for you. Your ticket is still valid, and you can contact us to book another flight.

You will need to reorder any meals or rebook other services for your new flight in Manage Your Booking.

If you purchased travel insurance through us, please check your confirmation email and contact the insurance provider directly for further support.

We're sorry for any inconvenience this may have caused.

Kind regards,

The Emirates team

Last Updated (GST): {window.DEMO_DATES.TODAY_LONG}, 09:12
{/* Gmail bottom action bar */}
Channel · Email

09:14, Lukas's morning just changed.

EK202 to JFK has been cancelled for operational reasons. The email confirms the cancellation and points him to Manage Your Booking. The auto-rebook is sitting in the booking record, but he won't see what it actually is until he opens it.

Lukas reads the email but still has questions. He goes to the Emirates website to manage his booking, where the virtual assistant is available to help.

Dozens
Flights affected
22 min
Avg. hold time
{lukas.name}
{lukas.name}
Skywards {lukas.skywards} · Member since {lukas.member_since}
{lukas.bookings_recent} bookings · 12mo
); } window.ScreenEmail = ScreenEmail;